Privacy Policy

What Information We Collect

  • When you visit or shop on Hydrict.com, we may collect the following information:
  • Personal Information:
    Your name, phone number, email address, shipping address, billing information.
  • Order Information:
    Details of the products you purchase, payment method (we do not store card or bank details), and order history.
  • Technical Data:
    Your IP address, browser type, device information, and cookies — to help improve our site performance and user experience.
  • Communication Data:
    If you contact us via email, WhatsApp, or social media, we may store that communication to assist with customer service or improve our services.

How We Use Your Information

  • We use your information to:
  • Process and fulfill orders
  • Provide customer service
  • Improve our website experience
  • Send order updates, promotions, or relevant product offers (with your consent)
  • Prevent fraud and ensure secure transactions

Data Protection & Security

  • We may share your data only with trusted third parties involved in processing your order, such as:
  • Delivery partners (e.g., TCS, Leopard, CallCourier, Postex).
  • Payment gateways (e.g., JazzCash, Easypaisa).
  • Government or law enforcement agencies if required under Pakistan’s cybercrime laws or court orders

Cookies Policy

  • We use cookies to:
  • Track user behavior (Google Analytics, Facebook Pixel, etc.).
  • Improve your shopping experience.
  • Remember your preferences and cart status.

You can disable cookies via your browser, but this may affect the site’s functionality.

Marketing & Communication

  • By signing up or placing an order, you may receive:
    Order confirmations and shipping updates
    Occasional promotional messages (SMS, Email, WhatsApp)
    You can unsubscribe at any time by clicking the opt-out link or messaging our support.

Children’s Privacy

Hydrict.com does not knowingly collect data from children under the age of 13. If we become aware of such data, it will be deleted immediately.

Compliance with Pakistani Law

  • This policy complies with:
    PECA 2016 (Prevention of Electronic Crimes Act).
    Data Protection Bill (Draft) under review
    We are committed to aligning with future updates by the Ministry of IT & Telecom Pakistan.

Updates to this Policy

We may update this Privacy Policy occasionally. All changes will be posted here, and the 5 September, 2025 will be updated accordingly.

Contact Us

If you have any questions or concerns about our Privacy Policy, reach out to:

📩 Email: support@hydrict.com

📱 WhatsApp: +092-3083189896

🏢 Address: Plot# CB-490, St#02 Fazal Colony Wah, Pakistan

Frequently asked questions

Direction of Use

  • Just add 1 sachet (4g) into 500–600 ml of water. Mix well, shake, and drink. It’s that easy. Use before workouts, during your day, or anytime you feel low energy or dehydrated.

  • Each pouch contains 20 sachets (4g each) enough for 20 servings of clean, effective hydration.

  • Hydrict is proudly designed in Pakistan and manufactured in a GMP-certified facility in China under strict international quality controls.

  • Store in a cool, dry place away from direct sunlight especially during summer. No refrigeration needed.